Q & A
Q: Do I receive assistance when I open my business?
A: Yes. In addition to your initial training period, your field representative will work with you in your market for several days. The exact schedule will be worked out with you. Your field-marketing manager will assist you thereafter in developing your business on an ongoing basis.
Q: Will I be trained to operate my franchise?
A: Yes. All franchisees must attend and successfully complete the training program provided by us at our headquarters in Atlanta. The cost of this initial training is included in your franchising fee. However, the costs connected with travel and lodging will be the responsibility of the franchisee. All owners and operational managers should attend training.
Q: What other support can I expect?
A: You will receive the Operations Manual and any other manuals that will guide you in running your business.
Q: How much money can I make from my franchise?
A: We are restricted by Federal Trade Commission and various state franchise sales regulations from providing you with specific profit projections. To learn more about actual experiences we will encourage you to speak with existing operators to assist you in answering your questions.
Q: How long does it take to get my location opened?
A: In our experience, your location should be in operation within 6-9 months from the time you sign the franchise agreement. However, this can vary depending on the availability of space and other factors.
Q: Is it necessary to have previous experience to be a franchisee?
A: We prefer franchisees with restaurant experience. You can hire a seasoned restaurant manager and/or area supervisor to get you open and operating in the best possible manner.
Q: How much is the Franchise fee?
A: The franchise fee is $40,000 for each location.
Q: How much does it cost to get my location open?
A: Including the franchise fee, it costs between $481,000 and $835,000 to open a location in a leased space.
Q: Do you provide financing?
A: No. We can recommend several institutions that work with franchisees to provide financing.
Q: Does the franchisee pay continuing royalty?
A: Yes. The franchisee pays a royalty fee of 5% of gross receipts.
Q: What about an advertising fee?
A: We have a national advertising fund that is used to create marketing materials and provide regional and national advertising programs. You will have the opportunity to participate in these programs, which are centered on product promotions and seasonal campaigns. To support this activity each franchise contributes 1% of gross receipts to the fund.
Q: I am definitely interested in pursuing a franchise. What is my next step?
A: Please fill out the Qualifying Form. We will then assess your qualifications. If you are qualified you will be prompted to fill out an application. You will receive a call `within 24-48 hours from our receipt of this information to schedule a telephone conversation to discuss the franchise opportunity